Troubleshooting Workflows
AC not cooling
warm air, not cooling, ac warm…
hvac
AC short cycling
short cycling, ac starts and stops, frequent cycling…
hvac
Weak airflow at vents
weak airflow, low air from vents, rooms not cooling…
hvac
Thermostat blank/unresponsive
thermostat blank, no display, unresponsive thermostat…
hvac
Ice on lines/coil observed
ice on lines, frozen coil, frost on pipes…
hvac
Furnace no heat
no heat, cool air heat mode, furnace not heating…
hvac
Furnace short cycling
short cycling, furnace starts and stops, heat stops quickly…
hvac
Burning smell on first heat of season
burning smell, first heat odor, heater smell…
hvac
High indoor humidity
humid, sticky, high humidity…
hvac
Condensate pump overflow/leak
water near air handler, condensate leak, pump overflow…
hvac
Heat pump not heating in cold weather
heat pump cold air, heat pump not heating, heat pump weak heat…
hvac
Auxiliary or emergency heat stuck on
aux heat always on, emergency heat stuck, high electric bill…
hvac
Uneven temperatures between rooms
hot upstairs cold downstairs, uneven temps, hot spots cold spots…
hvac
Mini-split error code displayed
mini split error, ductless error code, flashing light mini split…
hvac
Frozen condensate line
frozen condensate, ice on drain line, furnace drain frozen…
hvac
Gas smell at the furnace
gas smell, rotten egg smell, natural gas leak…
hvac
Carbon monoxide alarm is sounding
co alarm, carbon monoxide, co detector beeping…
hvac
Indoor fan runs but no heating or cooling
fan blows no heat, blower runs no cool, air handler runs no conditioning…
hvac
Outdoor unit won't start
condenser not running, outdoor unit dead, heat pump won't start…
hvac
Indoor blower runs constantly
blower never stops, fan always on, air handler runs nonstop…
hvac
Toilet runs intermittently
running toilet, toilet refills, phantom flush…
plumbing
Low water pressure (single fixture)
weak water flow, low pressure, one faucet slow…
plumbing
Discolored/brown water
brown water, yellow water, cloudy water…
plumbing
Slow drain (single fixture)
slow drain, sink draining slowly, bathtub slow…
plumbing
No hot water
no hot water, cold from hot tap, water heater cold
plumbing
Lukewarm/intermittent hot water
lukewarm water, hot water intermittent, hot turns cold…
plumbing
Low water pressure (whole house)
low pressure whole house, weak flow everywhere, pressure low all fixtures
plumbing
Multiple fixtures slow drain
multiple slow drains, whole bathroom slow, toilet and tub slow
plumbing
Sewer odor
sewer smell, sewage odor, sulfur smell…
plumbing
Water hammer/noisy pipes
banging pipes, water hammer, pipe noise…
plumbing
Breaker keeps tripping
breaker trips, circuit breaker tripping, keeps tripping…
electrical
GFCI won't reset
gfci won't reset, gfci tripped, gfci dead…
electrical
AFCI nuisance trips
afci trips, arc fault breaker, afci nuisance…
electrical
Open neutral diagnosis (MWBC)
lights flicker, voltage swings, 120v reads 60v…
electrical
Three-way switch not working after paint / re-install
three way switch, 3-way switch, stair light…
electrical
Motor won't start / hums and trips
motor hums, motor won't start, fan won't start…
electrical
Dim lights when large appliance starts
lights dim, lights flicker on appliance, voltage drop…
electrical
Bond metallic piping
bond water pipe to panel, ground metallic piping, csst gas line bonding…
electrical
EV charger install
install ev charger, level 2 charger install, tesla wall connector install…
electrical
Generator interlock vs. transfer switch — decision guide
generator hookup, interlock kit vs transfer switch, backfeed generator panel…
electrical
Install a 240V circuit
install 240v circuit, add dryer outlet, wire range outlet…
electrical
Install GFCI / AFCI
install gfci outlet, replace receptacle with gfci, add afci breaker…
electrical
Panel replacement
replace electrical panel, service upgrade, 100 amp to 200 amp…
electrical
Replace a light fixture
replace light fixture, install ceiling light, swap chandelier…
electrical
Wire a 3-way switch
wire 3-way switch, replace three way switch, stairway switch wiring…
electrical
Replace angle stop
stuck shutoff valve, leaking angle stop, dripping angle stop…
plumbing
Fix low water pressure
low water pressure, weak flow whole house, slow shower…
plumbing
Fix no hot water
no hot water, cold water only, lukewarm water…
plumbing
Fix P-trap leak
leaking p-trap, water under sink, drip from drain…
plumbing
Fix running toilet
running toilet, phantom flush, toilet keeps refilling…
plumbing
Fix shower drain
slow shower drain, shower drain smell, gurgling shower drain…
plumbing
Fix toilet flush
weak toilet flush, double flush needed, toilet handle loose…
plumbing
Fix water pressure at a fixture
low pressure at sink, weak faucet flow, low pressure one fixture…
plumbing
Flush water heater sediment
popping noise from tank, rumbling water heater, reduced hot water capacity…
plumbing
Install a new toilet
install toilet, replace toilet, new toilet install…
plumbing
Install outdoor faucet
install hose bib, outdoor faucet install, frost-proof sillcock…
plumbing
Install or replace shutoff valve
add shutoff valve, replace main shutoff, install branch valve…
plumbing
Install tankless water heater
converting to tankless, tankless install planning, replacing tank with tankless…
plumbing
Repair water heater leak
water around water heater, puddle under tank, drip from TPR pipe…
plumbing
Replace bathroom faucet
replace bathroom faucet, install lavatory faucet, bathroom faucet swap…
plumbing
Replace kitchen faucet
replace kitchen faucet, install kitchen faucet, new kitchen faucet…
plumbing
Replace shower head
replace shower head, install new shower head, shower head swap…
plumbing
Replace water heater
water heater end of life, tank leak from base, planning replacement…
plumbing
Sewage backup prevention
sewer backup risk, main line planning, backwater valve decision…
plumbing
Install sump pump
new sump pump install, sump pump replacement, basement water management…
plumbing
Unclog bathtub drain
slow tub drain, bathtub clog, standing water in tub…
plumbing
Unclog kitchen drain
kitchen sink clog, slow kitchen drain, standing water in sink…
plumbing
Fix washer drain backup
washer standpipe overflow, laundry drain backup, washing machine drain overflow…
plumbing
Winterize outdoor plumbing
seasonal shutdown, freeze protection, hose bib drain…
plumbing
PV array underproducing vs. estimate
solar producing less than expected, low solar output, panels underperforming…
solar
Inverter shows fault or no output
inverter fault code, inverter no output, inverter offline…
solar
Battery backup not engaging during outage
battery not backing up, no power during outage, battery won't discharge…
solar
PoE device won't power up
poe camera no power, poe device dead, no power over ethernet…
low-voltage
Cable run fails certification
cable fails certification, next fail, insertion loss fail…
low-voltage
No data link / port won't connect
no link light, ethernet no connection, port won't negotiate…
low-voltage
Sprinkler waterflow alarm with no fire
waterflow alarm no fire, false sprinkler alarm, flow switch alarm…
fire-fabrication
Fire alarm panel shows trouble signal
facp trouble, fire panel trouble light, fire alarm trouble beeping…
fire-fabrication
Fire pump won't start or maintain pressure
fire pump won't start, jockey pump runs constantly, fire pump low pressure…
fire-fabrication
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